Sales & Reservations Manager

Wet Planet is looking for a year round

Manager to lead our dynamic Sales & Reservations Office!

Our team of Marketing & Sales specialistslove coordinating adventures and getting people outside. With every interaction, we want our guests to feelthe enthusiasm and care that goes intothe experiences we create at Wet Planet.

As the Sales & Reservations Manager, you will lead our small, energetic daily office team while also serving as one of the faces of Wet Planet within our local community. You'll respresent

Wet Planet at local tourism organizations and events, develop relationships with lodging and tourism partners, connect with media and other community partners, and seek out new opportunities to grow our business.

You'll will work closely with a Marketing Manager, who is responsible for developing and running our marketing campaigns and social media, creating a strong connection between our marketing efforts, sales, and the guest experience.

The Guest Experiences Starts Here For many of our guests, their Wet Planet experience starts with a phone call, email, or visit tothe Wet Planet office (store).

Your job is to make that first interaction informative, welcoming, and exciting - andgive people the knowledge and confidence to pursue their rafting or kayaking adventure.

With a good ear for what guests are looking for, and a willingness to learn the details of our trips and courses, you'll help your teamanswer questions, match guests with the right adventure, and turn inquiries into reservations- and ideally, into lifelong

Wet Planet guests and friends.

An eye for detail, strong organizational skills,and enjoyment ofadynamic administrative environment are essential. The Sales & Reservations team handles a wide range of responsibilites,including welcomingour daily rafting and kayaking guests, responding to inquiries, answering phone calls and emails, account management of our larger annually re-occuring clients,processing reservations, and keeping the office running smoothly.

More Than an Office.

The Wet Planet Office is more than just an office. It's a dynamic team that works closely with the rest of the operation, including ourbase retail store,and the crews workingon the river.

While the experience starts here, the office team is also closely connected to the daily logistics of all our trips and courses. From welcoming guests when they arriveto briefing river guides on group specifics, you're involved in many aspects of our trips and guest's experiences.

There is never a dull moment in the office!

About Wet Planet Each year, many of our guests and team members return to enjoy the abundance of beautiful rivers we raft and kayak in Washington, Oregon and Idaho. Our headquarters sits on the banks of the White Salmon River in the heart of the Columbia River Gorge, surrounded by a whitewater paradise and an incredible community of boaters. It's an ideal location for people who want to work in the outdoor industry, spend time on the river, and be part of the Pacific Northwest whitewater community.

Previous experience, in sales, hospitality, customer service, guest services, the outdoor industry, or related field

Previous supervisory or management experience preferred

Excellent verbal and written communication skills

Excellent interpersonal and customer service skills

Strong organizational skills and attention to detail

Solid administrative and sales experience

General interest in the outdoors and, ideally, an existing connection towhitewater recreation- or a genuine desire to learn

Comfortable workingin a seasonal outdoor industry environment that is informal, energetic, and professional

Ability to stay organized and positive in a fast-paced, busy…