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Senior Escalations Ombudsman - Hybrid; DC)

Job in Washington, District of Columbia, 20022, USA
Listing for: Sharp Decisions
Full Time position
Listed on 2026-10-11
Job specializations:
  • Finance & Banking
Salary/Wage Range or Industry Benchmark: 40000 - 54000 USD Yearly USD 40000.00 54000.00 YEAR
Job Description & How to Apply Below
Position: Senior Escalations Ombudsman - Hybrid (DC)

The Ombudsman Specialist at Sharp Decisions in Washington, DC, on a hybrid 18-month contract, handles sensitive escalations and external complaints for Senior Leadership. You will resolve complex member issues, coordinate with BBB and Attorney General offices, and provide accurate, timely responses aligned with policy and branding.

Exceptional communication and independent work are essential. Responsibilities include reporting, trend analysis, and cross-functional collaboration with Media and

For the Senior Escalations Ombudsman
- Hybrid (DC) position at Sharp Decisions, we are reviewing applications now.

Join us at Sharp Decisions as our next Senior Escalations Ombudsman
- Hybrid (DC) in Washington, DC, United States.

We are currently recruiting a Senior Escalations Ombudsman
- Hybrid (DC) for our team in Washington, DC, United States.

This is a genuine position to take on the Senior Escalations Ombudsman
- Hybrid (DC) role at Sharp Decisions.

Position Requirements
10+ Years work experience
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