Collections Manager for DC Law Firm

Locations: Boston, Chicago, Dallas, Denver, Los Angeles, Minneapolis, Orange County, Waltham or Washington, DC

Salary: $120,000–$170,000

Our client, a leading law firm, is seeking an experienced Manager of Collections to lead its collections and cash application functions. This role manages the team responsible for collections and cash application while partnering closely with attorneys, clients and Finance leadership to improve cash realization, reduce aged receivables and resolve complex payment issues.

• Lead, develop and manage the collections and cash application teams, including workflow, portfolio assignments, performance management and professional development.
• Drive collection strategies focused on reducing aged receivables, improving cash realization and addressing high-risk accounts.
• Advise partners and practice leaders on accounts receivable, client payment trends, collection strategies and complex payment disputes.
• Partner with attorneys, clients, Billing, E-Billing and Finance leadership to resolve billing issues, payment delays, outside counsel guideline issues, unapplied cash and other AR matters.
• Lead client collection outreach, payment follow-up and escalation efforts, including payment arrangements, write-off recommendations and third-party collection referrals.
• Oversee accurate and timely application of checks, wires, ACH payments and other receipts and resolve payment discrepancies.
• Play a key role in year-end collections, including inventory reviews and accelerated collection initiatives.
• Monitor aging, collections activity, payment commitments, unapplied cash and portfolio performance; provide reporting and recommendations to leadership.
• Develop and improve collections and cash application processes, controls, reporting and automation.
• Maintain documented procedures and cross-training to ensure business continuity.

• Bachelor’s degree required.
• 5+ years of progressive billing and collections experience, including direct staff supervision.
• Strong knowledge of accounts receivable, collections, cash application and revenue-cycle best practices.
• Proven experience leading, coaching and developing teams.
• Strong analytical skills with the ability to identify collection risks and resolve complex financial issues.
• Excellent communication and relationship-management skills, particularly when working with senior professionals and clients.
• Advanced Microsoft Excel and financial reporting skills.
• Ability to handle sensitive financial and client matters with discretion and sound judgment.

Compensation: $120,000–$170,000, depending on location and experience.