Medical Office Assistant II; Night Shift

Medical Office Assistant II (Night Shift)

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Status: Full-time, 40-hours per week

Schedule: Sunday-Thursday, 11:00pm-7:00am (Night Shift)

Union Representation: This Full-Time position will be represented by the Service Employees International Union (SEIU) Local 722.

Provides a variety of moderately complex medical office support/clerical/secretarial functions for one or more medical professional or research staff.

• Receives and screens telephone callers and visitors to the office. Responds to a variety of inquiries, referring those of a technical nature to an appropriate staff member, and takes and forwards messages.
• Schedules patients' appointments and assists with scheduling patients' appointments with other medical offices. Coordinates physician(s) calendar including patient appointments, surgeries, meetings, etc.
• Transcribes dictation including patient narrative and/or discharge summaries, general correspondence and memoranda. Types letters, requisitions, reports, etc. from handwritten copy and/or notes.
• Answers requests for new prescriptions and refills; submits requests to physician for authorization. Calls in prescriptions to pharmacy.
• Completes preliminary registration for new patients and updates information on existing patients (inpatients and/or outpatients); obtains necessary recertification/verification/referrals, signatures, copies of insurance cards, etc. May coordinate pre‑admission testing.
• Enters physician charges into billing system ensuring appropriate insurance coverage and providing Patient Billing Services with appropriate referrals, authorizations, and operative reports. May review ICD‑10 codes; works with medical personnel to reconcile errors and inconsistencies. Responds to billing‑related inquiries from patients and/or Patient Billing Services. Accepts co‑payments; may deposit payments or forward them to appropriate personnel.
• Establishes and maintains a variety of files, records, logs, charts, etc., including departmental files. Retrieves files, records, charts and/or the information therein as necessary.
• Receives, opens and date stamps incoming mail. Reviews, sorts and/or directs mail to the appropriate person in accordance with departmental policy.
• May prepare exam room(s) between patients based on procedure and may assist physician in exam/procedure.
• Maintains office supplies and may assist in maintaining medical supply inventory for the department.
• May compile information for procedure and on‑call schedules. Posts and distributes schedules to appropriate personnel, revising schedules as necessary.

• High School Diploma or GED required.
• May require up to 1 year of technical or other specialized training; and depending on assigned department training in secretarial/medical office support (e.g., word processing, medical terminology, medical insurance/billing, etc.).

• 1 to 3 years experience as a secretary, preferably in a doctor's office or medical environment, required.

• Requires the ability to read and write; and knowledge of grammar and arithmetic including fractions and decimals.
• May require the use of standard office/medical equipment (e.g., typewriter, personal computer, data terminal, online printer, calculator, telephone, facsimile, copier, sterilizing equipment, blood pressure cuff or tables); preparation, comparison or checking of reports, records and related data; and basic use of formulas, charts, tables, drawings and knowledge of their application.

This position has a hiring range of

USD $21.57 - USD $32.81 /Hr.

Not Applicable

Full‑time

Health Care Provider

Hospitals and Health Care