Case Manager, Patient Services -Rare Disease; West Coast

Employer Industry: Biopharmaceutical Company

• Salary up to $96,000
• Opportunity for short- and long-term incentives
• Comprehensive benefits including medical, dental, vision, and retirement savings plans
• Work in a supportive and inclusive culture that values diversity and empowers employees
• Chance to make a positive impact on patients with rare diseases
• Opportunity to develop expertise in orphan and rare diseases

• Provide personalized assistance to patients and caregivers to help them gain access to PTC products
• Build positive relationships with patients, caregivers, healthcare providers, and the sales team for coordinated patient care
• Solve problems urgently to assist patients in accessing therapy and maintaining adherence
• Communicate with internal and external stakeholders while ensuring patient confidentiality and compliance with regulations
• Manage all aspects of patient cases, ensuring timely and professional follow-up

• Bachelor’s degree with 3 to 5 years of Case Management experience or equivalent education and experience in a biotech environment
• Demonstrated problem-solving and solution skills in case management
• Ability to work independently and collaboratively in a team
• Proficiency in Microsoft Office
• Excellent verbal and written communication skills

• Bilingual/Spanish speaking is a plus
• Pharmacy Technician certification
• Experience in healthcare provider office management
• Previous experience working with sales representatives
• Registered Dietitian License preferred but not required

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position.

Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.