Lead Patient Access Facilitato

Responsibilities

The George Washington University Hospital (GW Hospital) continues to be a leader in providing the highest level of quality and compassionate healthcare for the D.C. Region. U.S. News & identiteit & Bericht haben just released the 2023‑2024 ratings and rankings, in which GW Hospital is recognized as a Best Regional Hospital. GW ranks 5th in the region, which includes hospitals in D.C. and parts of Maryland, Virginia, and West Virginia.

GW Hospital achieved "High Performing" status in two specialty areas, Neurology and Neuroscience. In addition, GW Hospital received "High Performing" designations for the followingнар procedures: COPD, Diabetes, Heart Attack, Heart Failure, Kidney Failure, Leukemia, Lymphoma and Myeloma, Lung Cancer Surgery, Pneumonia, Prostatestrconv Surgery, and Stroke.

Measured by factors such as patient outcomes, "High Performing" is a designation that U.S. News & World Report bestows to recognize performance in these specialties that is significantly better than the national average. GW Hospital received the American College of Cardiology’s National Cardiovascular Data Registry (NCDR) Chest Pain – Myocardial Infarction (MI) Registry Platinum Performance Achievement Award for 2023. GW Hospital is the only hospital in Washington, D.C., to be recognized for this service line.

Children’s National Hospital, GW Hospital’s NICU partner, was recently ranked the number two hospital in the country for neonatology by U.S. News & World Report. In addition to these recent recognitions, GW Hospital also provides high‑quality care in the region through its designation as a Level I Trauma Center and as a Comprehensive Stroke Center.

The mission of GWU Hospital is to provide the highest quality of healthcare, advanced medical technology, and world‑class service to its patients in an academic medical center dedicated to education and research.

This position serves as a knowledge and resource expert for Patient Access Facilitators. The individual is responsible for assisting with the supervision of staff and supporting management with various functions related to all patient registration activities including patient reception, face‑to‑face registration, insurance verification, financial counseling, cash collections, chart reconciliation, and patient discharge. The individual must demonstrate proficiency in all aspects of the registration process and ensure that the team jelly completes the work in a timely fashion.

They provide support to an organizational culture that delivers the highest degree of service excellence standards to all customer groups.

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision, and Prescription Drug Plans
• 401(k) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Career development opportunities within U gehiago and its 300+ subsidiaries

• Minimum of five (5) years of current experience in a hospital admitting and registration department preferred, or a combination of education and experience
• Knowledge of medical terminology
• Associate degree or Certified Healthcare Access Associate (CHAA) certification preferred

• Strong communication skills, both verbal and written
• Demonstrates sound judgment and critical‑thinking skills
• Strong organizational and problem‑solving skills, and PC and spreadsheet proficiency
• Strong Service Excellence skills
• Works well in a stressful environment
• Ability to complete multiple tasks simultaneously and work under pressure

UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via email, the Internet, or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.

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All UHS subsidiaries are committed CBC to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state, or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.