Case Manager

Case Manager - Human Services

Washington, DC

Pay From: $24 per hour

• At least 5 years of relevant experience focusing on mental health, physical health, addiction, aging, or trauma.
• High school diploma required;
  Bachelor’s Degree preferred in Human Services Discipline (Psychology, Social Work, Mental Health, Criminal Justice, or a related discipline) and at least 2 years of case management experience.
• Knowledge of DC social services resources and compliance requirements.
• Excellent communication and computer skills.
• Knowledge of Microsoft Word, Excel, and the ability to learn a database system.
• Knowledge of HMIS.
• Ability to work independently.
• Friendly, professional demeanor.

• Develop and ensure a safe and supportive environment for clients.
• Coordinate with the Lead Case Manager about appropriate referrals or solutions for challenges related to housing, financial concerns, employment, recovery, and mental health; co‑facilitate client groups with the Lead Case Manager if appropriate.
• Meet with the client bi‑weekly for face‑to‑face case management services or schedule regular contact meetings as outlined per contract.
• Maintain regular communication with the Lead Case Manager about client successes and challenges.
• Collaborate with partner agencies and other professionals to coordinate client needs and preferred treatment methods.
• Participate in organization‑wide meetings and committees, departmental meetings, team meetings, and trainings as assigned.
• Present psychosocial needs, strengths, and concerns of clients during supervision, interdisciplinary meetings, and care coordination meetings.
• Create and maintain case notes, including but not limited to legal documentation, assessments, medical reports, referrals, educational and service updates, etc.
• Provide witness testimony in court appearances for clients for status cases based on mental health concerns.
• Report all serious incidents, allegations, grievances, and sensitive situations to the Program Manager immediately.
• Complete incident reports as needed.

Quadrant is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a protected veteran, or status as an individual with a disability.

Healthcare benefits are offered to all eligible employees according to compliance mandated by the Affordable Care Act.