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Melrose Georgetown Hotel One Touch Reservation Agent
Job in
Washington, District of Columbia, 20022, USA
Listed on 2026-01-12
Listing for:
Remington Hospitality
Full Time
position Listed on 2026-01-12
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep, Hospitality & Tourism
Job Description & How to Apply Below
The Melrose Georgetown Hotel One Touch Reservation Agent
Join to apply for the The Melrose Georgetown Hotel One Touch Reservation Agent role at Remington Hospitality
Location:
Washington, DC
Compensation: $20.00 hourly (USD)
Responsibilities- Make reservations for all future guests for the hotel, restaurant, and spa, using up-selling techniques to maximize revenue. Understand the selling strategy for the hotel by knowing the status of room inventory and follow it closely to ensure the reservations are accepted for the correct rates and dates.
- Process all changes and cancellations for group reservations. Prepare group guest lists prior to arrival.
- Dispatch all guest requests using the designated program to the proper departments. Follow up with the department and/or guest to ensure the completion of the request.
- Efficiently operate PBX and accurately connect incoming calls in a professional and efficient manner. All calls should be answered in 3 rings.
- Educate incoming guests of hotel amenities and services available to them during their stay. Inform guests of the variety of entertainment and restaurant venues in the local community, offering value to their stay.
Entry level
Employment typeFull-time
Job functionOther
IndustriesHospitality
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