Human Resources Program Manager

Overview

Organization: SEIU (Service Employees International Union)

SEIU is a union of about 2 million diverse members in healthcare, the public sector, and property services. We strive for a Just Society where all workers are valued and all people respected, and we pursue this through anti-racist action, worker power, collective action, and government, legislative, and political action. We fight for Unions for All and a Government that Works for All so that all of us can participate fully in our democracy.

Job Title: Human Resources Program Manager

Grade: MGT D

Annual Salary: $105,468

Location: Washington, DC

Purpose: The Human Resources Program Manager leads and coordinates key HR initiatives that strengthen organizational effectiveness, operational efficiency, and workforce development. This role manages cross‑functional projects spanning HR systems, process improvements, compliance, talent programs, and organizational culture. A central component of the role includes supporting the organization’s HBCU partnership initiatives and contributing to Anti‑Racist Organizational development (ARO) efforts. The HR Program Manager ensures that all projects are delivered on time, within scope, and aligned with the organization’s people‑centered values, including equity, inclusion, and anti‑racist practice.

Note:

One position may not include all duties listed; these examples provide a general summary of the work required.

• Support for HBCU Partnership Program
• Serves as the HR point of coordination for the organization’s HBCU engagement strategy, including recruitment pipelines, internship programs, and relationship building with partner institutions.
• Track program milestones, outcomes, and participation data to evaluate effectiveness and identify opportunities for expansion.
• Collaborate with Talent Acquisition, Communications, and external partners to strengthen the visibility and impact of HBCU initiatives.
• Support the development of equitable hiring pathways that increase access and representation for students and graduates of Historically Black Colleges and Universities.
• Anti‑Racist Organizational Development (ARO) Support
• Assist in planning, implementing, and monitoring anti‑racist organizational initiatives, ensuring alignment with HR systems, policies, and practices.
• Partner with HR leadership and internal working groups to integrate anti‑racist principles into recruitment, onboarding, performance management, and employee engagement processes.
• Support the development of training materials, communication plans, and evaluation tools that advance the organization’s anti‑racist commitments.
• Track progress on ARO‑related goals and provide project documentation, reporting, and recommendations for continuous improvement.
• Project Planning & Execution
• Develop detailed project plans, timelines, and milestones for HR initiatives such as system implementations, process redesigns, policy updates, and talent programs.
• Lead end‑to‑end project execution, ensuring deliverables meet quality standards and organizational expectations.
• Coordinate project resources, assign responsibilities, and monitor progress to ensure timely completion.
• Identify project risks, develop mitigation strategies, and resolve issues proactively.
• HR Systems & Process Optimization
• Support the implementation, configuration, and optimization of HR technologies (e.g., HRIS, ATS, performance systems, learning platforms).
• Analyze current HR processes to identify inefficiencies and recommend improvements that enhance accuracy, compliance, and user experience.
• Collaborate with HR leadership to ensure systems and workflows align with strategic goals and operational needs.
• Cross‑Functional Collaboration
• Serve as the primary liaison between HR and internal departments involved in HR‑related projects.
• Facilitate communication among stakeholders, ensuring alignment on project goals, timelines, and responsibilities.
• Lead project meetings, prepare status updates, and present progress reports to leadership.
• Change Management & Communication
• Develop change‑management plans to support successful adoption of new HR processes, systems, and policies.
• Create…