ServiceNow Developer
Job in
Washington, District of Columbia, 20022, USA
Listed on 2025-12-01
Listing for:
Advanced Network Consulting
Contract
position Listed on 2025-12-01
Job specializations:
-
IT/Tech
IT Support, IT Consultant, Systems Developer, IT Business Analyst
Job Description & How to Apply Below
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Title: Service Now Developer
Description: As a Service Now Developer, you will play a crucial role in designing, developing, and implementing solutions within the Service Now platform. You will be responsible for maintaining and performing continual service improvements on the following implemented modules: ITSM, ITFM, HRSD, ITOM, PPM, and SPM. You will be expected to collaborate with cross-functional teams to gather requirements and translate them into technical solutions.
- Work with product owner/stakeholders to build requested items and tasks using workflows to manage processes and meet business requirements.
- Document and maintain functional business requirements, process flows and business use cases.
- Performs operational administrative tasks, as needed.
- Assists with report configuration and maintenance, as needed.
- Configure and maintain data integrations between Service Now and other systems.
- Design/ Develop Service Now Forms and Tables as well as Modules.
- Develop Workflow / Flow Design where required to drive Approvals and Process Lifecycle.
- Design, create and configure Business Rules, UI Policies, UI Actions, Client Scripts and ACLs including advanced scripting of each (including CMS/Service Portal).
- Design, create and configure Notifications, UI Pages, UI Macros, Script Includes, Formatters, etc. in Service Now.
- Best Practices and Governance:
- Ensure adherence to Service Now best practices, agency security guidelines, governance policies and maintain as close to an out of the box environment as possible.
- Perform code reviews and mentor junior developers.
- Continuous Improvement:
- Stay updated on Service Now releases, features, and industry trends.
- Identify opportunities for process improvement and automation.
- Bachelor’s degree in computer science, Information Technology, or equivalent work experience.
- Service Now Certified Application Developer (CAD) or Certified Implementation Specialist(CIS) certification highly desired
- Minimum 5 years of hands-on experience with Service Now development of the modules listed above.
- Experience working in an Agile/Scrum environment.
- Proficiency in JavaScript, HTML, CSS, and REST APIs.
- Strong problem-solving skills and ability to work independently.
- Excellent communication and collaboration skills.
- Possess an in-depth knowledge of implementing Service Now Architecture and Service Now Scripting.
- Experience creating Service Now update sets, promoting and testing through multiple instances and into production.
- Demonstrated knowledge of service management processes, procedures, and software, and including knowledge of Service Now.
CONTRACT
JOB DESCRIPTION
- Designs, develops, enhances, debugs, and implements software.
- Troubleshoots production problems related to software applications.
- Researches, tests, build, and coordinate the conversion and/or integration of new products based on client requirements.
- Designs and develops new software products or major enhancements to existing software.
- Addresses problems of systems integration, compatibility, and multiple platforms.
- Consults with project teams and end users to identify application requirements.
- Performs feasibility analysis on potential future projects to management.
- Assists in the evaluation and recommendation of application software packages, application integration and testing tools.
- Resolves problems with software and responds to suggestions for improvements and enhancements.
- Acts as team leader on projects.
- Instructs, assigns, directs, and checks the work of other software developers on development team.
- Participates in development of software user manuals.
Minimum Education /Certification Requirements
Bachelor’s degree in IT or related field or equivalent experience
Requirements
- Hands-on experience with Service Now development (Modules: ITSM, ITFM, HRSD, ITOM, PPM, and SPM)--Required 5 Years
- Proficiency in JavaScript, HTML, CSS, and REST APIs--Required…
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