Senior Desktop Engineer

Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

About Ropes & Gray
The firm is a preeminent global law firm with approximately 2,500 lawyers and professionals serving clients in major centers of business, finance, technology, and government in Boston, Chicago, Dublin, Hong Kong, London, Los Angeles, Milan, New York, Paris, San Francisco, Seoul, Shanghai, Silicon Valley, Singapore, Tokyo and Washington, D.C. It has been ranked among the top firms by The American Lawyer and  in recent years, and is an equal opportunity employer.

The firm is recognized for its leading practices in asset management, private equity, M&A, finance, real estate, tax, antitrust, life sciences, health care, intellectual property, litigation & enforcement, privacy & cybersecurity, and business restructuring.

Overview The Senior Desktop Engineer is responsible for managing and supporting desktop systems and infrastructure within the firm. This role requires a strong technical background and expertise in desktop operating systems, software deployment, system administration and advanced troubleshooting. The Senior Desktop Engineer will collaborate with various stakeholders to ensure the stability, security, and optimal performance of desktop systems, while also providing technical guidance and support to end-users.

Responsibilities

• Manage and maintain desktop operating systems and software applications
• Deploy, configure, and troubleshoot desktop hardware and peripherals
• Develop and implement desktop deployment and management processes, including imaging, software packaging, and patch management
• Collaborate with internal teams to develop and enforce desktop security measures and policies
• Provide technical support to end-users, addressing software and hardware-related inquiries and issues
• Troubleshoot and resolve complex technical issues related to desktop systems, software, and hardware
• Conduct system performance analysis and optimization to ensure the efficient operation of desktop systems
• Stay up-to-date with emerging technologies and industry trends in desktop engineering, recommending innovative solutions to improve desktop systems and user experience
• Develop and maintain documentation, including standard operating procedures and knowledge base articles, for desktop engineering processes and solutions
• Collaborate with vendors and external partners to evaluate and implement new desktop technologies and solutions

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field
• Minimum of 5 years of experience in desktop engineering, system administration, or a related role
• Strong knowledge of desktop operating systems, software deployment, and system administration
• Proficiency in troubleshooting and resolving technical issues related to desktop systems
• Experience with system performance analysis and optimization
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills, with the ability to interact professionally with individuals at all levels
• Ability to work independently and as part of a team in a fast-paced environment

Compensation And Total Rewards Package Ropes & Gray offers a comprehensive Total Rewards package, including health and well-being benefits, personal and professional development, career growth opportunities, and a collegial culture. The anticipated pay range is listed below as a starting salary estimate. The role is eligible for a discretionary bonus based on performance. The actual offered rate will be determined based on qualifications, experience, geographic location, and internal equity.

• Boston: $123,200 - $187,950
• Chicago: $123,200 - $187,950
• New York: $129,100 - $196,900
• Washington, DC: $123,200 - $187,950
• San Francisco: $134,900 - $205,850

Working Conditions This position requires hybrid on-site presence as an essential function of the role. Consistent and predictable on-site presence is required for ongoing business continuity, professional development and effective collaboration with colleagues and management.

• Mid-Senior level

• Full-time

• Information Technology

• Law Practice

Referrals increase your chances of interviewing at Ropes & Gray LLP by 2x

Apply BELOW