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HelpDesk/Support IT Support Technical Support Systems Administrator

Senior IT Service Desk Specialist — Jira​/ServiceNow

Job in Washington, District of Columbia, 20022, USA
Listing for: T-Rex Solutions, LLC
Full Time position
Listed on 2025-12-12
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 95000 - 130000 USD Yearly USD 95000.00 130000.00 YEAR
Job Description & How to Apply Below
A leading tech solutions provider is seeking a Service Desk Support Specialist in Washington, DC. The ideal candidate will have at least 5 years of IT Service Desk experience, strong problem-solving skills, and proficiency in using JIRA. Responsibilities include operating the support desk, developing dashboards, and resolving Tier 1 support requests. The role offers a salary range of $95,000–$130,000 along with excellent benefits including PTO, health coverage, and a 401(k) plan.
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Position Requirements
10+ Years work experience
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