Vice President, Product - Digital Commerce

Who We Are:

Sirius

XM and its brands (Pandora, Sirius

XM Media, Ads Wizz, Simplecast, and Sirius

XM Connect) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners -- in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories and music they love wherever they are.

This is the place where a diverse group of emerging talent and legends alike come to share authentic and purposeful songs, stories, sounds and insights through some of the best programming and technology in the world. Our critically-acclaimed, industry-leading audio entertainment encompasses music, sports, comedy, news, talk, live events, and podcasting. No matter their individual role, each of our employees plays a vital part in bringing Sirius

XM's vision to life every day.

Sirius

XM is the leading audio entertainment company in North America, and the premier programmer and platform for subscription and digital advertising-supported audio products. Sirius

XM's platforms collectively reach approximately 150 million listeners, the largest digital audio audience across paid and free tiers in North America, and deliver music, sports, talk, news, comedy, entertainment and podcasts. Pandora, a subsidiary of Sirius

XM, is the largest ad-supported audio entertainment streaming service in the U.S. Sirius

XM's subsidiaries Simplecast and Ads Wizz make it a leader in podcast hosting, production, distribution, analytics and monetization. The Company's advertising sales organization, which operates as Sirius

XM Media, leverages its scale, cross-platform sales organization and ad tech capabilities to deliver results for audio creators and advertisers. Sirius

XM, through Sirius

XM Canada Holdings, Inc., also offers satellite radio and audio entertainment in Canada. In addition to its audio entertainment businesses, Sirius

XM offers connected vehicle services to automakers.

The VP, Product - Digital Commerce Platform will define and lead Sirius

XM's end-to-end commerce experience across all digital and assisted channels - powering how subscribers discover, buy, manage, and renew their services.

This leader will own the Core Commerce Platform (product catalog, subscription management, billing, payments, revenue, fulfillment, and offers) as well as Digital Commerce experiences (web, mobile, and in-app checkout, account management, self-service and renewals).

You’ll play a pivotal role in shaping Sirius

XM's future-state commerce ecosystem - transforming the platforms into a customer-first platform that delivers speed, simplicity, experimentation and measurable growth.

Working in close partnership with product journey and engineering teams, you will connect platform capabilities and digital experiences to Sirius

XM's core customer outcomes - from trial conversion to retention, upsell, and care. Together, you'll ensure that every commerce interaction advances our mission to create frictionless, personalized, and engaging subscriber experiences across every channel.

• Own the end-to-end Digital and Core Commerce Platform strategy and roadmap, encompassing subscription management, billing, payments, product catalog, revenue management, fulfillment, and offer execution across web, mobile, in-app, and assisted channels.
• Define and drive the vision for Sirius
  
  XM's Commerce Ecosystem, enabling scalability, flexibility, and real-time responsiveness across all commerce domains - in partnership with Engineering and cross-functional teams.
• Collaborate with Journey Leads to align commerce capabilities and digital experiences to customer outcomes such as conversion, retention, and lifetime value enabling digital self-service and personalization.
• Partner with Engineering, Design, and Data to modernize Sirius
  
  XM's commerce stack - adopting an extensible platform that accelerates innovation and experimentation.
• In collaboration with Marketing, and Growth Engineering, lead teams to continuously optimize Sirius
  
  XM's marketing landing pages and home pages for throughput, conversion, performance and SEO. Ensure frameworks, content modules, and personalization logic drive measurable lift across the acquisition funnel - from traffic quality and engagement to trial starts and checkout completion.
• Champion experimentation and personalization capabilities within digital flows to increase conversion, minimize churn, and drive incremental revenue per subscriber.
• Oversee digital checkout, fulfillment, and account management experiences across all surfaces
  -ensuring consistency, accessibility, and optimization across devices and channels.
• Own the end-to-end payments and billing experience, including dunning and recovery flows, ensuring automation, compliance, and customer experience drive measurable improvement in payment success, revenue capture, and…