Mgr Passenger Accessibility Washington
Listed on 2026-01-01
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IT/Tech
UI/UX Design, Technical Writer
Mgr Passenger Accessibility - - Washington
Join to apply for the Mgr Passenger Accessibility role at Amtrak.
Job SummaryBridge the gap between current infrastructures and the needs of individuals with disabilities. Oversee and champion initiatives that ensure products, services, and environments are accessible to all, including those with disabilities. Play a pivotal role in overseeing disability community outreach in line with our commitment to accessibility.
Essential Functions- Liaise with external partners and disability advocacy groups; stay updated on accessibility trends, regulations, and emerging technologies.
- Act as the subject matter expert in vehicle and station accessibility and promote digital accessibility initiatives within the organization.
- Develop and implement accessibility policies and guidelines; ensure compliance with standards.
- Educate employees on accessibility best practices; raise awareness about the importance of accessibility across the organization.
- Work closely with cross‑functional teams (design, development, content) to integrate accessibility into vehicles, products, and service design.
- Bachelor’s Degree or equivalent combination of education, training and/or relevant experience.
- Plus 7 years of relevant work experience.
- Master’s Degree or equivalent combination of education, training and/or relevant experience.
- Plus 9 years of relevant work experience.
- People management experience.
- Engineering or Architectural accessibility design review experience.
- Technical expertise to influence accessibility improvements.
- Experience leading community meetings.
- Proficiency in accessibility standards (e.g., WCAG); adaptability to evolving accessibility requirements.
- Ability to develop and execute accessibility strategies.
- Analytical mindset to assess and improve accessibility.
- Collaborate effectively with diverse teams and advocate for accessibility at all levels of the organization.
- Ability to manage multiple projects and priorities simultaneously.
The salary/hourly range is $ – $. Pay is based on several factors including but not limited to education, work experience, certifications, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo‑pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short‑term incentive bonus and long‑term incentive plan compensation.
In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; backup care; adoption assistance; surrogacy assistance; reimbursement of education expenses;
Public Service Loan Forgiveness eligibility;
Railroad Retirement sickness and retirement benefits; and rail pass privileges.
- Requisition
- Work Arrangement: 06-Onsite 4/5 Days
- Relocation Offered:
No - Travel Requirements:
Up to 25%
Amtrak is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race/color, to include traits historically associated with race, including but not limited to hair texture and hairstyles such as braids, locks and twists, religion, sex (including pregnancy, childbirth and related conditions, such as lactation), national origin/ethnicity, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.
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