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IT Support HelpDesk/Support Technical Support

Senior IT Help Desk Technician — ITIL & Incident Mgmt

Job in Washington, District of Columbia, 20022, USA
Listing for: CGS Federal (Contact Government Services)
Full Time position
Listed on 2026-01-12
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 40000 - 80000 USD Yearly USD 40000.00 80000.00 YEAR
Job Description & How to Apply Below
A federal support services company seeks a Senior Help Desk Technician to provide Level 1 & 2 technical support to end-users at the Executive Office for the United States Attorneys in Washington, D.C. This role requires strong knowledge in Help Desk operations, experience with online meeting setups, and certification in ITIL. The position includes a comprehensive benefits package and offers competitive pay ranging from $40,000 to $80,000 per year, depending on qualifications.
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Position Requirements
10+ Years work experience
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