Senior Site Reliability Engineer; SRE Senior Manager

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We are seeking a Senior Site Reliability Engineer (SRE) with deep expertise in building and maintaining reliable, scalable systems and a passion for optimizing the performance, reliability, and efficiency of technical infrastructure. The ideal candidate will have a strong background in site reliability engineering principles, extensive experience with automation, and a proven ability to collaborate across teams to ensure seamless service delivery.

• Design, build, and maintain reliable, scalable, and high‑performance infrastructure and services to support business needs.

• Implement and advocate for SRE best practices, including automation, CI/CD pipelines, monitoring, and incident management.

• Collaborate with cross‑functional teams to develop systems that meet high availability, performance, and reliability standards.

• Drive incident management processes, including root cause analysis, mitigation strategies, and long‑term preventive measures.

• Establish, monitor, and refine service level objectives (SLOs), service level agreements (SLAs), and key performance indicators (KPIs) to ensure systems adhere to reliability and performance targets.

• Automate repetitive tasks to improve operational efficiency and reduce manual intervention.

• Build and maintain robust monitoring, logging, and alerting systems to ensure visibility into system performance and reliability.

• Provide technical mentorship and guidance to team members, fostering a culture of knowledge sharing and continuous improvement.

• Act as a technical leader by driving solutions to complex challenges, ensuring alignment with organizational goals.

• Prepare and deliver performance and reliability reports to stakeholders, offering insights and recommendations for improvements.

• Proven experience in site reliability engineering or a similar role, with a focus on application and infrastructure scalability, reliability, and performance.

• Strong knowledge of ITSM principles and incident management processes.

• Expertise in automation tools, scripting, and infrastructure‑as‑code (IaC) technologies.

• Proficiency with monitoring and observability tools (e.g., Prometheus, Grafana, Datadog, Splunk).

• Experience with cloud platforms (e.g., AWS, Azure, GCP) and container technologies (e.g., Docker, Kubernetes).

• Strong analytical and problem‑solving skills, with the ability to troubleshoot complex systems.

• Excellent communication and collaboration abilities, with a focus on cross‑team partnerships.

• A passion for continuous learning, innovation, and driving improvements in reliability and efficiency.

• Advanced Degree

• 15+ years of industry experience

• Motivated and proactive, with a desire to understand and address complex areas

• Curiosity for learning about new technology, industry best practices, and areas of risk, analyzing and turning new insights into concrete action

• Commitment to delivering tangible outcomes for customers and stakeholders

• Strong written and verbal communication/interpersonal skills to effectively collaborate with cross‑functional teams and stakeholders.

• Excellent people management and relationship development skills

• In‑depth knowledge of Accenture delivery methodologies and practices

• US Citizenship Required

• The ability to obtain and maintain a government security clearance

As required by local law, Accenture Federal Services provides reasonable ranges of compensation for…