Business Systems & Integrations Manager, Global Technology

Business Systems & Integrations Manager, Global Technology

Job ID2438

Company Washington, DC

About Accion:

Accion is a global nonprofit on a mission to create a fair and inclusive economy for the nearly two billion people who are failed by the global financial system. We develop and scale responsible digital financial solutions for small business owners, smallholder farmers, and women, so they can make informed decisions and improve their lives. Through targeted investment strategies, advisory solutions, and expert thought leadership, we work with local partners to develop and scale cheaper, more accessible, and customer-friendly financial solutions.

Since 1961, Accion has helped build 267 financial service providers serving low-income clients in 75 countries, reaching 440 million people. More at https://(Use the "Apply for this Job" box below)..

Position Summary

Accion is seeking a dynamic, strategic, and hands-on Business Systems & Integrations Principal to manage, integrate, and evolve its global business applications ecosystem. Reporting to the Vice President, Global Technology, this role will design and implement secure, scalable, and interconnected systems that enable operational excellence and data-driven decision-making across the organization.

The Business Systems & Integrations Principal will translate business needs into technical solutions, recommending and implementing platforms, integrations, and automation tools that streamline processes and enhance collaboration. This includes overseeing back-end administration, system integrations (via APIs, scripts, and low-code/no-code platforms), and the mapping of Accion's overall enterprise architecture.

The ideal candidate is a customer-focused, innovative problem solver who thrives in a fast-paced, evolving environment, possesses strong technical acumen across multiple business systems (Microsoft 365, Net Suite, Smartsheet, Power Platform, Salesforce and SaaS applications), and has a passion for building modern, sustainable, and intelligent enterprise solutions.

Position Responsibilities

Enterprise Architecture & Strategy

Design and maintain the overall architecture of Accion's enterprise business systems, ensuring alignment with organizational strategy, scalability, and data integrity.

• Evaluate new technologies, applications, and platforms to identify opportunities for system optimization, automation, and integration.
• Document system architecture, integrations, and workflows to ensure continuity and knowledge sharing.
• Establish best practices for system maintenance, version control, and vendor engagement.

Systems Integration & Technical Management

• Coordinate the integration of business systems (i.e. Net Suite, Salesforce, Smartsheet, Power Platform, and other systems) using APIs, scripts, and automation frameworks.
• Oversee system data flows, ensuring synchronization, accuracy, and compliance with internal governance and security standards.
• Lead configuration and back-end administration of enterprise systems, coordinating with vendors or consultants as needed.

Solution Design & Automation

• Build and deploy low-code / no-code solutions using Microsoft Power Platform, Smartsheet, and similar tools to improve business processes and reporting.
• Partner with business units to translate process requirements into secure, scalable technology solutions.
• Lead proof-of-concept initiatives for emerging technologies, including AI-driven productivity and analytics tools.

Collaboration & Leadership

• Collaborate closely with business administrators in Finance, HR, Advisory, and other departments to ensure solutions meet functional needs.
• Contribute to the Global Technology Office's long-term digital transformation and operational excellence initiatives.

Position Qualifications

• Bachelor's degree in Computer Science, Information Systems, or related field (Master's preferred).
• 10+ years of experience in enterprise systems architecture, business systems management, or similar technical leadership roles.
• Hands-on experience developing and managing API-based integrations, scripts, and automation frameworks.
• Experience with low-code / no-code development, data modeling, and workflow automation.
• Solid understanding of cloud architecture, security best practices, and governance frameworks.
• Strong expertise with Microsoft 365, Power Platform (Power Automate, Power Apps, Power BI), Smartsheet, Salesforce, and Net Suite is a plus.
• Excellent communication skills with ability to translate technical concepts into business impact.
• Demonstrated ability to work collaboratively across departments and lead through influence.
• Experience working in a diverse organization across multiple global regions.
• Interested in our mission and working globally.
• Willingness to embody our values of excellence, respect and passion for social change.
• Excellence:
  Accion staff should always put forth their best effort in all activities, strive for high quality of collective and individual performance; and demonstrate honesty and integrity at all times while in the…