DevOps Tech Support

Overview

LS Technologies, a Tetra Tech Company, and the Federal Aviation Administration (FAA) seek a highly skilled Technology Specialist (Second Shift) to serve as a Dev Ops Tech Support. The candidate will support FAA development tenants with the integration, deployment, monitoring, and maintenance of cloud environments, ensuring operational efficiency, system reliability, and compliance with FAA standards. This role bridges operations and development teams by automating workflows, troubleshooting technical issues, and implementing solutions to enhance CI/CD pipelines using modern Dev Ops tools such as Git Lab, Git Hub, Terraform, and Ansible.

• Provide Dev Ops support for FAA applications and systems, including deployment, configuration, and ongoing maintenance.
• Build, manage, and optimize CI/CD pipelines with Git Lab CI/CD, Git Hub Actions, or similar automation tools.
• Develop and maintain infrastructure-as-code (IaC) using Terraform and Ansible to automate provisioning, configuration, and environment management.
• Support version control and code management practices using Git Lab and Git Hub.
• Monitor and troubleshoot system performance issues, application errors, and infrastructure outages in cloud and hybrid environments.
• Respond to service desk tickets related to technical cloud support, providing troubleshooting and resolution in a timely manner.
• Assist with containerization using Docker, Kubernetes, or equivalent technologies.
• Work closely with system engineers, developers, and cybersecurity teams to resolve technical issues and maintain compliance with security requirements.
• Develop and maintain technical documentation, including system configuration, support runbooks, and standard operating procedures.
• Provide Tier 2/3 technical support for infrastructure, automation tools, and development environments.

• 3-5 years of experience in technology support, Dev Ops, or System Administration roles
• Proficiency in Linux/Unix and Windows server administration.
• Hands-on experience with cloud platforms (AWS, Azure, GCP) and related Dev Ops tool chains.
• Strong experience with Git Lab and Git Hub for source control, branching strategies, and CI/CD automation.
• Practical experience with Terraform and Ansible for infrastructure automation and configuration management.
• Strong troubleshooting skills with scripting abilities in Bash, Python, or Power Shell.
• Knowledge of networking fundamentals (TCP/IP, DNS, VPNs, load balancing).
• Ability to write and maintain system documentation.
• Experience supporting federal government IT environments.

• AWS Certified Sys Ops Administrator / Dev Ops Engineer
• Microsoft Certified:
  Dev Ops Engineer Expert
• Hashi Corp Certified:
  Terraform Associate
• Red Hat Certified Engineer (RHCE)
• CompTIA Security+ (for baseline cybersecurity compliance)

• Bachelor's degree in Information Technology, Computer Science, Cybersecurity, or related field; or equivalent combination of education and experience.

Work location:

USA

• Position is:
  Completely remote
• Work Hours:
  
  11AM-8PM EST
• Travel: 10%
• Physical requirements:
  • Extended Computer Use:
    Regular and prolonged periods of working at a computer terminal.
  • Lifting and Carrying:
    Occasional lifting of equipment and materials weighing up to 50 pounds may be required during installations or maintenance.
  • Mobility:
    Ability to move around the office environment to access computer hardware, networking equipment, and server rooms.
  • Dexterity:
    Manual dexterity and visual acuity to operate computer equipment, troubleshoot issues, and perform tasks requiring precision.
  • Sitting/Standing:
    Both prolonged sitting and occasional standing may be required for troubleshooting and attending to system issues.
• Background check:
  Must have ability to obtain and maintain a Public Trust.

EEO Commitment: LS Technologies, a Tetra Tech Company, is proud to be an Equal Opportunity Employer. All qualified candidates will be considered without regard to race, color, religion, national origin, age, disability, sex, marital or familial status, status as a protected veteran, or any other characteristic protected by law. Tetra Tech is a VEVRAA federal contractor, and we request priority referral of veterans.

We invite applications from all interested parties.

Compensation (Pay Bands):
Salary at LST is determined by a wide array of factors, including education, certifications, knowledge, skills, competencies, experience, location, and clearance level, as well as contract-specific affordability and organizational requirements; salary information is a general guideline only. The projected compensation range is for full-time, 40 hours/week status and may vary for part-time staff.

Benefits offered to all employees who work 30+ hours per week:
Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Annual Leave, and Holidays.

At LS Technologies, a Tetra…