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Tier II IT Help Desk Specialist — Advanced

Job in Washington, District of Columbia, 20022, USA
Listing for: KeenLogic
Full Time position
Listed on 2026-01-17
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 60000 - 75000 USD Yearly USD 60000.00 75000.00 YEAR
Job Description & How to Apply Below
Position: Tier II IT Help Desk Specialist — Advanced Support
A leading technology support company is seeking a Tier II Help Desk Agent to support the United States Senate in Washington, DC. This full-time role requires over 6 years of IT support experience and offers comprehensive benefits including health, dental, and PTO. The agent will handle escalated technical support issues, conduct detailed analyses, and provide mentorship to Tier I staff.

The contract spans six years, providing long-term stability and growth opportunities.
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