Digital Product Business Analyst Consultant

Digital Product Business Analyst Consultant Job Description Digital Product Business Analyst Consultant City:
Washington DC Company: IDB Posting End Date:
January 20, 2026

The IDB Group is a community of diverse, versatile, and passionate people who come together on a journey to improve lives in Latin America and the Caribbean. Our people find purpose and do what they love in an inclusive, collaborative, agile, and rewarding environment.

The Technology and Transformation Department (TTD)
Digital Product Business Analyst will support the discovery, development, and delivery of a digital product within an ecosystem of interconnected products. The role focuses on bridging business problems and technical solutions, with a user‑centric approach, ensuring that our digital interventions are rooted in deep problem understanding, data‑driven insights, and genuine user needs. It is expected that the role will support the implementation through close and effective collaboration with the business and technical team members in an Agile environment.

• Requirements Documentation:
  Gather, analyze, and document business and technical requirements for digital products, ensuring they align with customer needs and business goals.
• Analysis:
  Investigating business demands to identify underlying problems rather than just symptom management. Ensure proposed solutions address core issues. Map current business processes and user journeys to identify inefficiencies using brainstorming sessions, interviews, surveys, and other methodologies to validate inputs.
• Methodology and Framework:
  Apply Design Thinking principles to empathize with users and define problems clearly before ideating solutions.
• Identify and translate business needs into user stories and other deliverables tailored for business and technical stakeholders.
• Prioritization: facilitate prioritization workshops to manage scope and ensure delivery of minimum viable product.
• User‑centricity & Continuous improvement: collaborate with the Product UX Designer to translate the end‑user vision into tangible requirements, through prototyping and user testing. Monitor product post‑launch to gather feedback for continuous improvement iterations.
• Data Insights & Impact Management: define success metrics (OKRs/KPIs) with the Product Lead to measure both Customer Outcomes and Business Impact. Analyze usage data and user feedback to validate if prioritized opportunities are delivering expected value. Pivot/persevere based on data evidence to drive impact.
• Collaboration & Documentation: work on a “triad” with Product Lead and Tech Lead to assess Feasibility, Viability and Desirability of proposed solutions. Document analysis artifacts (processes, user stories, acceptance criteria, etc.) clearly and concisely.
• Break down and sequence large chunks of work into epics and user stories. Write comprehensive and SMART user stories with clear acceptance criteria, including behavior driven development scenarios described in Gherkin syntax.
• Perform functional testing of developed stories to validate their completeness before product owner validation.

• Education: Master’s degree in information systems, Business Administration, Engineering, Data Science, or related fields.
• Experience: At least 5 years’ experience as a Business Analyst or Product Owner in Agile projects. Tool proficiency: SQL experience for data analysis and validation; JIRA/Confluence, MIRO/Mural and data visualization tools. Agile fluency: deep understanding of Agile rituals and frameworks (Scrum, Kanban). Certifications (CBAP, CCBA, PMI-PBA, UX) are a plus but not mandatory. Knowledge of APIs and cloud native apps from a technical user standpoint is a plus.
• Additional Education/
  
  Experience:
  
  
  1) Proficiency in AI and generative AI technologies, along with their potential applications; and
  2) Broad understanding of ethical considerations and the responsible use of AI.
• Languages: Proficiency in Spanish and English, spoken and written, is required. Additional knowledge of French and Portuguese is preferable.

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