Onsite Federal Help Desk Technician — Training & Docs
Listed on 2026-10-07
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IT/Tech
HelpDesk/Support, IT Support
Empower AI in Washington, DC is seeking a Help Desk Technician to join a government-focused support team onsite. You will assist federal users, manage tickets, and maintain critical systems to ensure uninterrupted service.
This role emphasizes strong customer service, clear documentation and training, bug escalation, and collaboration with developers. US citizenship and the ability to obtain a public trust are required.
Experience with Microsoft Office and JIRA is preferred.
Step into the Onsite Federal Help Desk Technician — Training & Docs role at Talentify in Washington, DC, United States and grow with us.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Washington, DC, United States.
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