WBG Young Professional - req

• Job #: req
  38202
• Organization:
  World Bank Group
• Sector:
  Information Technology
• Grade: GF
• Term Duration: 2 years 0 months
• Recruitment Type:
  International Recruitment
• Location:
  
  Washington, DC,United States
• Required Language(s):
  English
• Closing Date: 9/30/2026 (MM/DD/YYYY) at 11:59pm UTC

The World Bank Group’s Young Professionals Program (YPP) offers exceptional professionals from around the world the opportunity to apply their specialized technical expertise, broaden their experience, and contribute to solutions to some of the most pressing development challenges. Young Professionals (YPs) work across the World Bank, IFC, MIGA, and ICSID in support of our mission to create a world free of poverty on a livable planet.

For more than 60 years, this highly competitive program has selected outstanding professionals to contribute to the institution’s work and develop as future leaders in global development. We seek candidates who demonstrate strong leadership potential, exceptional technical skills, and a clear commitment to our mission and values. As a YP, you will collaborate with colleagues across disciplines and institutions, applying your expertise to help address pressing development challenges and improve lives around the world.

• Support the governance, maturity, and continuous improvement of Enterprise Service Management practices, including IT Asset Management, Configuration Management, Change Enablement, Incident Management, and Problem Management
• Support and advance the SAM program, including software governance, license compliance, entitlement management, audit readiness, and cost optimization
• Drive initiatives that improve the visibility, accuracy, governance, and optimization of software and technology assets
• Define service management roadmaps and maturity strategies that promote standardization, automation, and operational resilience
• Partner with technology, procurement, vendor management, cybersecurity, risk, audit, and stakeholders to improve governance and maximize value from technology investments
• Develop reporting and analytics to measure service performance, process adoption, compliance, operational risk, and optimization opportunities
• Support cross-functional initiatives that strengthen service management capabilities through process integration, data governance, automation, and AI-enabled service delivery

• A minimum of a master’s degree in Information Technology, Computer Science, Information Systems, or a related field
• 2-6 years of relevant professional experience
• Demonstrated knowledge of Enterprise Service Management practices, with strong knowledge of SAM principles
• Experience supporting maturity, standardization, adoption, or governance of service management processes across large and complex organizations
• Experience collaborating with technology, procurement, vendor management, risk, audit, and business stakeholders to improve governance and operational outcomes
• Strong analytical, research, problem-solving, and data interpretation skills, with the ability to translate insights into actionable recommendations
• Excellent written and verbal communication skills, including the ability to engage effectively with technical and non-technical stakeholders
• Demonstrated interest in development work and the World Bank Group’s mission
• Strong analytical, research, and problem-solving skills
• Effective written and verbal communication skills
• Ability to work effectively in diverse, team-based environments
• Strong organizational skills and ability to manage multiple priorities within tight deadlines
• Proficiency in English; fluency in additional languages is considered an advantage

• Sense of Urgency
  - Anticipating and quickly reacting to the needs of internal and external stakeholders.
• Thoughtful Risk Taking
  - Taking informed and thoughtful risks and making courageous decisions to push boundaries for greater impact.
• Empowerment and Accountability
  - Engaging with others in an empowered and accountable manner for impactful results.

• The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.