Bilingual Service Desk Technician — Mandarin/English; Night Shift
Listed on 2026-10-09
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IT/Tech
HelpDesk/Support, Technical Support -
Language/Bilingual
Technical Support
Logicalis seeks an IT Service Desk professional fluent in Mandarin and English to triage and document customer incidents. This role requires Sunday to Thursday, 9 PM to 6 AM EST work hours. You will support end-user service requests and maintain knowledge of core services and SLAs.
Responsibilities include incident troubleshooting, using Service Now for documentation, and effective communication with customers and vendors. Some ITIL processes and documentation may be required.
We have an opening for a Bilingual Service Desk Technician — Mandarin/English (Night Shift) in United States within Management & Operations, IT & Technology.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Bilingual Service Desk Technician — Mandarin/English (Night Shift) role in the description above.
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