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IT Service Desk Specialist – 1st Line Support

Job in Washington, District of Columbia, 20022, USA
Listing for: Unisys
Full Time position
Listed on 2026-10-09
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 42000 - 65000 USD Yearly USD 42000.00 65000.00 YEAR
Job Description & How to Apply Below

Unisys is hiring for a Service Desk role in the United States. The successful candidate will provide 1st level support via phone and other media, aiming for high first-contact resolution while resolving software, hardware, and network issues with fast, courteous service.

You will document calls, manage workload, and escalate correctly to the appropriate team. The role requires 6 months IT Service Desk experience and familiarity with MS Office, MS Exchange, and Windows networks, plus relevant IT

Our team is growing, and we are hiring a IT Service Desk Specialist – 1st Line Support in United States.

The following opportunity is for a IT Service Desk Specialist – 1st Line Support with Unisys.

Our organisation is growing, and we are hiring a IT Service Desk Specialist – 1st Line Support in United States.

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