Federal ITSM Lead — xOperations; Hybrid
Listed on 2026-10-10
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IT/Tech
IT Support, IT Business Analyst, IT Project Manager, IT Specialist
Koniag IT Systems, LLC, a Koniag Government Services company, is seeking a Service Management Lead to support enterprise IT operations for a federal client in Washington, DC. The role emphasizes ITIL 4, enterprise ITSM, and continuous service improvement within a 24x7 environment.
The successful candidate will own incident, problem, change, and service level management while aligning ITSM with Agile delivery, governance, and security requirements.
Our group is growing, and we are hiring a Federal ITSM Lead — 24x7 Operations (Hybrid) in Washington, DC, United States.
The advertised compensation is 130..
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Federal ITSM Lead — 24x7 Operations (Hybrid) role in the description above.
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