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Enterprise IT Help Desk Specialist – Tier II; Windows​/macOS

Job in Washington, District of Columbia, 20022, USA
Listing for: Bestica
Full Time position
Listed on 2026-10-11
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Desktop Support, Systems Administrator
Job Description & How to Apply Below
Position: Enterprise IT Help Desk Specialist – Tier II (Windows/macOS)

Bestica is hiring an IT Helpdesk Specialist to support the Congressional Budget Office in Washington, DC. The role focuses on enterprise-level support for Windows and macOS workstations, identity management, and mobile devices.

The ideal candidate has hands-on experience with Microsoft Intune, JAMF, Active Directory, and Microsoft Entra , and can deliver high-quality customer service in a federal environment.

This opportunity is for the Enterprise IT Help Desk Specialist – Tier II (Windows/macOS) role at Bestica.

The position is based in Washington, DC, United States.

This opportunity is part of our work in IT & Technology.

The advertised compensation is  - .

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Enterprise IT Help Desk Specialist – Tier II (Windows/macOS) role in the description above.

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