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Senior Help Desk & ITIL-Driven Support Specialist

Job in Washington, District of Columbia, 20022, USA
Listing for: Contact Government Services, LLC
Full Time position
Listed on 2026-10-11
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR
Job Description & How to Apply Below

Contact Government Services, LLC (CGS) is seeking a Senior Help Desk Technician to deliver Level 1 & 2 PC Assist support to EOUSA. The role supports senior management, attorneys, staff and contractors in a fast‑paced government environment.

We value ITIL best practices, proactive reporting, and thorough documentation. The candidate should have ITIL Foundations, Change Management experience, Adobe Connect familiarity, and a DoD Public Trust clearance or higher. Competitive benefits apply.

We invite applications for the Senior Help Desk & ITIL-Driven Support Specialist position located in Washington, DC, United States.

For the Senior Help Desk & ITIL-Driven Support Specialist position at Contact Government Services, LLC, we are reviewing applications now.

Step into the Senior Help Desk & ITIL-Driven Support Specialist role at Contact Government Services, LLC in Washington, DC, United States and grow with us.

Position Requirements
10+ Years work experience
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