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Senior Help Desk Lead — Tech Support & Client Satisfaction

Job in Washington, District of Columbia, 20022, USA
Listing for: LpRS
Full Time position
Listed on 2026-10-11
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 90000 - 120000 USD Yearly USD 90000.00 120000.00 YEAR
Job Description & How to Apply Below

LpRS is seeking a Help Desk Manager to lead a technical support team, oversee customer service operations, and ensure timely resolution of technical issues. The role requires a solid technical background and strong customer service experience.

The successful candidate will recruit, train, and support help desk representatives, mentor staff, and develop performance reports for management, while maintaining a proactive, client-focused approach to support.

We would love to welcome a new Senior Help Desk Lead — Tech Support & Client Satisfaction to our group in Washington, DC, United States.

As a Senior Help Desk Lead — Tech Support & Client Satisfaction, you will play an important part at LpRS in Washington, DC, United States.

We invite applications for the Senior Help Desk Lead — Tech Support & Client Satisfaction position located in Washington, DC, United States.

Position Requirements
10+ Years work experience
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