CSI Program Lead – ITIL-Driven ITSM Federal Ops
Listed on 2026-10-11
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IT/Tech
IT Project Manager, IT Business Analyst, IT Support
Koniag Government Services is seeking a Continual Improvement Manager to lead enterprise CSI for a federal government IT engagement in Washington, DC. The role operates within ITIL 4-aligned ITSM, partnering with PM, NOC, Service Desk, and Government stakeholders to drive measurable service improvements across hybrid on-prem and cloud environments.
The ideal candidate will synthesize data from multiple sources into a prioritized backlog, own improvement roadmaps, and champion data-driven
Step into the CSI Program Lead – ITIL-Driven ITSM for Federal Ops role at Koniag Government Services in Washington, DC, United States and grow with us.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Washington, DC, United States.
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