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Night-Shift IT Service Desk Pro; AD​/Windows

Job in Washington, District of Columbia, 20022, USA
Listing for: Guidehouse
Full Time position
Listed on 2026-10-11
Job specializations:
  • IT/Tech
    HelpDesk/Support, Systems Administrator, IT Support, Windows Server
Salary/Wage Range or Industry Benchmark: 35000 - 58000 USD Yearly USD 35000.00 58000.00 YEAR
Job Description & How to Apply Below
Position: Night-Shift IT Service Desk Pro (AD/Windows)

Guidehouse is seeking an IT Helpdesk Analyst to administer Windows servers and Active Directory, resolving deployment and infrastructure issues. You will handle 2nd level AD support, manage Service Now tickets, and train end users on new systems and software.

You will support civilian and federal customers, troubleshoot websites, and maintain credential security. The role requires a Public Trust clearance, US citizenship or a green card, and the ability to work a bi-weekly night shift from EST.

Our team is growing, and we are hiring a Night-Shift IT Service Desk Pro (AD/Windows) in Washington, DC, United States.

For the Night-Shift IT Service Desk Pro (AD/Windows) position at Guidehouse, we are reviewing applications now.

Step into the Night-Shift IT Service Desk Pro (AD/Windows) role at Guidehouse in Washington, DC, United States and grow with us.

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