Onsite Federal Help Desk Technician — Training & Docs
Listed on 2026-10-11
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IT/Tech
HelpDesk/Support, IT Support, Technical Support
Empower AI in Washington, DC is seeking a Help Desk Technician to join a government-focused support team onsite. You will assist federal users, manage tickets, and maintain critical systems to ensure uninterrupted service.
This role emphasizes strong customer service, clear documentation and training, bug escalation, and collaboration with developers. US citizenship and the ability to obtain a public trust are required.
Experience with Microsoft Office and JIRA is preferred.
We are seeking a motivated Onsite Federal Help Desk Technician — Training & Docs to join NCI in Washington, DC, United States.
All applications are reviewed carefully by our team.
The position is based in Washington, DC, United States.
This opportunity is part of our work in IT & Technology.
The advertised compensation is - .
We aim to respond to suitable candidates as soon as possible.
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