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Tier I Service Desk Specialist - Impactful IT Support

Job in Washington, District of Columbia, 20022, USA
Listing for: NuAxis Innovations
Full Time position
Listed on 2026-10-11
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 42000 - 58000 USD Yearly USD 42000.00 58000.00 YEAR
Job Description & How to Apply Below

NuAxis Innovations seeks a Tier I Service Desk Specialist in Washington, DC to deliver frontline IT support for government clients. You will log requests, perform initial troubleshooting, and manage incidents within defined SLAs, collaborating with cross-functional teams to restore services promptly.

The role requires strong communication, customer service focus, and familiarity with ITSM tools and remote support. On-site work in DC is expected.

The Tier I Service Desk Specialist
- Impactful IT Support position in the Management & Operations, IT & Technology field is open for applications.

The Tier I Service Desk Specialist
- Impactful IT Support role at NuAxis Innovations is now open for applications in Washington, DC, United States.

Join us at NuAxis Innovations as our next Tier I Service Desk Specialist
- Impactful IT Support in Washington, DC, United States.

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