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AI-Driven Technical Support Specialist

Job in Washington, District of Columbia, 20022, USA
Listing for: Alloy
Full Time position
Listed on 2026-10-12
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 90000 USD Yearly USD 60000.00 90000.00 YEAR
Job Description & How to Apply Below

the company.ai is seeking a Customer Support Specialist to lead Tier 2/3 support, diagnose complex data issues, and deliver durable fixes. You will help train Lens, expand self-serve content, and ensure scalable support for a growing customer base.

You will work closely with engineering and data operations to reduce recurring tickets and improve customer satisfaction while leveraging AI tools to speed investigations and improve responses.

The following position is for a AI-Driven Technical Support Specialist with Alloy.

Our group is growing, and we are hiring a AI-Driven Technical Support Specialist in Washington, DC, United States.

This opportunity is for the AI-Driven Technical Support Specialist role at Alloy.

We are seeking a motivated AI-Driven Technical Support Specialist to join Alloy in Washington, DC, United States.

Consider building your career as a AI-Driven Technical Support Specialist at Alloy.

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