IT Help Desk Technician — Frontline Support & AD Expert
Listed on 2026-10-12
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IT/Tech
HelpDesk/Support, IT Support, Technical Support
Cogent Communications is seeking a qualified 1st Level Support specialist in Washington, DC to provide frontline IT assistance for hardware, software and applications via phone, email and ticketing system. You will maintain Active Directory objects, image Windows OS deployments, manage user data, and document solutions while supporting cybersecurity efforts.
At least 2 years in helpdesk and strong English communication are required; benefits include health/dental/vision, PTO, life Insurance,
We are currently recruiting a IT Help Desk Technician — Frontline Support & AD Expert for our team in Washington, DC, United States.
Join Cogent co and contribute to our ongoing work.
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This posting is for the IT Help Desk Technician — Frontline Support & AD Expert role at Cogent co, based in Washington, DC, United States.
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