Senior Help Desk Specialist — Enterprise IT Support Lead
Listed on 2026-10-13
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IT/Tech
HelpDesk/Support, IT Support, Systems Administrator
NuAxis is seeking a Senior Help Desk Specialist to join our federal IT team in the Washington, DC area. The role focuses on remote and on-site support for government systems, applications, and endpoints, with a strong emphasis on meeting SLAs and knowledge sharing across the desk.
The ideal candidate performs Tier 1 support via multiple channels, handles ticket life cycles end-to-end, and collaborates with senior staff to coordinate tickets, outages, and surge activities in a fast-paced
The Senior Help Desk Specialist — Enterprise IT Support Lead position in the IT & Technology field is open for applications.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Washington, DC, United States.
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