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Help Desk Technician: Windows, AD & Endpoint

Job in Washington, District of Columbia, 20022, USA
Listing for: Cogent Communications
Full Time position
Listed on 2026-10-13
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Desktop Support, Technical Support
Salary/Wage Range or Industry Benchmark: 65000 - 75000 USD Yearly USD 65000.00 75000.00 YEAR
Job Description & How to Apply Below
Position: Help Desk Technician: Windows, AD & Endpoint Support

Cogent Communications is seeking an IT Helpdesk Specialist to provide first-line support for hardware, software and applications. You will troubleshoot via phone, email and ticketing system, maintain communications during resolution, and manage user accounts in Active Directory.

Requirements include a degree in an IT-related field or equivalent experience, 2+ years in 1st level support, solid Windows and Office knowledge, and familiarity with Workspace ONE and Tanium.

The following opportunity is for a Help Desk Technician:
Windows, AD & Endpoint Support with Cogent Communications.

Our group is growing, and we are hiring a Help Desk Technician:
Windows, AD & Endpoint Support in Washington, DC, United States.

This opportunity is for the Help Desk Technician:
Windows, AD & Endpoint Support role at Cogent Communications.

We are seeking a motivated Help Desk Technician:
Windows, AD & Endpoint Support to join Cogent Communications in Washington, DC, United States.

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