Senior IT Problem Manager – RCA & ITIL Expert
Listed on 2026-10-13
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IT/Tech
IT Support, IT Project Manager, IT Consultant, IT Business Analyst
General Dynamics IT in Washington, DC is seeking an experienced Problem Manager to drive root cause analyses and resolve recurring incidents to improve service quality.
You will own the problem management process, coordinate with IT operations, Helpdesk and Development, and implement preventative actions.
Requirements include a Bachelor's degree, 5+ years in ITSM, Top Secret clearance, and ITIL certifications; the role offers strong benefits and growth opportunities.
The Senior IT Problem Manager – RCA & ITIL Expert role at General Dynamics IT is now open for applications in Washington, DC, United States.
We have an opening for a Senior IT Problem Manager – RCA & ITIL Expert in Washington, DC, United States within Marketing & Media, IT & Technology.
This role, Senior IT Problem Manager – RCA & ITIL Expert at General Dynamics IT, could be your next opportunity.
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