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Sap Customer Relationship Management Consultant

Job in Washington, District of Columbia, 20022, USA
Listing for: Conviso Inc.
Full Time position
Listed on 2026-10-13
Job specializations:
  • IT/Tech
    SAP Consultant, CRM Systems & Management
Salary/Wage Range or Industry Benchmark: 120000 - 150000 USD Yearly USD 120000.00 150000.00 YEAR
Job Description & How to Apply Below

Conviso Inc is hiring SAP CRM Support Specialist role, this is a 100% REMOTE set-up position & comes with benefits, 401K & some accrued PTO. The Ideal Candidate would serve as a functional subject matter expert for SAP CRM Grantor environment.

Title

SAP CRM Support Specialist

Location

Remote - EST Hours

Clearance

Public Trust Eligible

Key Responsibilities
  • Review and assess current-state SAP CRM Grantor documentation, processes, configurations, and functionality.
  • Conduct business process analysis and design reviews to identify gaps, risks, and potential upgrade impacts.
  • Identify and document mission-critical Grantor functionality, customizations, interfaces, and data integration dependencies.
  • Analyze potential issues and challenges associated with SAP CRM and technical upgrades.
  • Support upgrade planning, test strategy, test planning, and business readiness activities.
  • Collaborate with SAP functional, technical, integration, reporting, and testing teams.
  • Document findings, recommendations, dependencies, risks, and required remediation activities.
  • Support stakeholder discussions and ensure business requirements and functional impacts are accurately captured.
Required Skills & Experience
  • 8+ years of SAP CRM functional experience.
  • Strong hands-on knowledge of SAP CRM, preferably SAP CRM Grantor functionality.
  • Experience with business process analysis, functional documentation, and solution/design reviews.
  • Experience supporting SAP upgrades, modernization, migration, or technical transformation projects.
  • Strong understanding of SAP interfaces, integrations, customizations, and data dependencies.
  • Experience with test planning, UAT, and upgrade readiness activities.
Desired Skills & Domain Experience
  • Direct experience with Grantor Management / Grants Management environments.
  • Experience with SAP ECC and/or SAP S/4

    HANA.
  • Experience supporting large-scale SAP technical upgrades.
  • Familiarity with SAP reporting, BOBJ/WebI, and downstream system dependencies.
  • SAP CRM or related SAP certification is a plus.
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