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IT Service Desk Specialist — Rapid Incident Resolver

Job in Washington, District of Columbia, 20022, USA
Listing for: NuAxis, LLC
Full Time position
Listed on 2026-10-13
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Systems Administrator, IT Specialist
Salary/Wage Range or Industry Benchmark: 45000 - 70000 USD Yearly USD 45000.00 70000.00 YEAR
Job Description & How to Apply Below

NuAxis is a federal IT contractor focused on making CX the centerpiece of government solutions. We are seeking a Tier I Service Desk Specialist for a full-time, on-site role in Washington, DC.

The successful candidate will handle incidents, problems, and service requests using Service Now ITSM and will provide live support during Normal Working Hours while maintaining SLA-driven communication with government users.

The IT Service Desk Specialist — Rapid Incident Resolver position in the Management & Operations, IT & Technology field is open for applications.

Consider building your career as a IT Service Desk Specialist — Rapid Incident Resolver at NuAxis, LLC.

We have an opening for a IT Service Desk Specialist — Rapid Incident Resolver in Washington, DC, United States within Management & Operations, IT & Technology.

This role, IT Service Desk Specialist — Rapid Incident Resolver at NuAxis, LLC, could be your next opportunity.

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