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Tier 1 Help Desk Technician - Public Trust Clearance Eligible

Job in Washington, District of Columbia, 20022, USA
Listing for: Insight Global
Full Time position
Listed on 2026-10-13
Job specializations:
  • IT/Tech
    HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 42000 - 63000 USD Yearly USD 42000.00 63000.00 YEAR
Job Description & How to Apply Below

Insight Global supports a Department of Justice program by providing Tier 1 Help Desk services. The role involves assisting DOJ users by phone, email, and ticketing systems, with strong communication and problem-solving skills essential for success.

The ideal candidate documents issues clearly, creates detailed tickets, and collaborates effectively with a team to resolve technical problems while maintaining eligibility for a DOJ Public Trust clearance.

Our group is growing, and we are hiring a Tier 1 Help Desk Technician
- Public Trust Clearance Eligible in Washington, DC, United States.

This is an excellent role to take on the Tier 1 Help Desk Technician
- Public Trust Clearance Eligible role at Insight Global.

As a Tier 1 Help Desk Technician
- Public Trust Clearance Eligible, you will play an important part at Insight Global in Washington, DC, United States.

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