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Tier II Service Desk Specialist - Federal IT Support

Job in Washington, District of Columbia, 20022, USA
Listing for: NuAxis, LLC
Full Time position
Listed on 2026-10-13
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Systems Administrator, Desktop Support
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR
Job Description & How to Apply Below

NuAxis is seeking a Tier II Service Desk Specialist for a full-time role to support federal IT solutions. The candidate will diagnose and resolve technical issues, provide on-site support, and manage ticket lifecycle to meet SLAs, collaborating with network services and software teams to restore services efficiently.

Experience in desk-side support and relevant certifications (MS Office Specialist, ITIL v4 Foundations, HDA) is preferred.

The following opening is for a Tier II Service Desk Specialist
- Federal IT Support with NuAxis, LLC.

Our organisation is growing, and we are hiring a Tier II Service Desk Specialist
- Federal IT Support in Washington, DC, United States.

This position is for the Tier II Service Desk Specialist
- Federal IT Support role at NuAxis, LLC.

We are seeking a motivated Tier II Service Desk Specialist
- Federal IT Support to join NuAxis, LLC in Washington, DC, United States.

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