Microsoft Office Junior Systems Administrator
Job in
Washington, District of Columbia, 20022, USA
Listed on 2026-10-15
Listing for:
AHU Technologies Inc.
Full Time
position Listed on 2026-10-15
Job specializations:
-
IT/Tech
Systems Administrator, IT Support, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Job Description
We are seeking a highly skilled and motivated Microsoft Office 365 Junior Systems Administrator to support the District’s Microsoft Office 365 environment and provide end‑user support for Microsoft Office 365 services.
Responsibilities- Provide support to end-users for Microsoft 365 services, such as Exchange Online, Teams, SharePoint, One Drive and Intune.
- Address and troubleshoot client-side issues related to Microsoft 365, handling escalations from client Helps and working to resolve tickets efficiently.
- Escalate complex or unresolved issues to senior administrators and other relevant IT staff as needed.
- Perform bulk activations, user setup, and license assignments within the Microsoft 365 admin center to support user onboarding and maintenance.
- Collaborate with senior administrators and IT team members to implement best practices, improve support processes, and enhance user experience.
- Develop and deliver user training on Microsoft 365 features, and create documentation to help end-users maximize the platform’s capabilities.
- Actively monitor and report on system performance and security, identifying potential issues proactively to ensure smooth operation.
- Well versed in Microsoft 365 administration.
- Experience with end‑user support and troubleshooting for Microsoft 365 services.
- Experience with endpoint management using various MDM services (Workspace One, Intune).
- Familiarity with Exchange Online.
- Ability to follow structured migration and onboarding processes.
- Strong communication skills for providing effective user training and support.
Bachelor's Degree or Equivalent Experience.
Skills Matrix- Working knowledge of Office 365, Active Directory, Azure Active Directory (Entra ).
Required 3 Years - Experience troubleshooting Microsoft Office suite and account creation in AD and Entra .
Required 3 Years - Experience with Azure AD Connect.
Required 3 Years - Experience with managing Exchange and Active Directory permissions for user mailboxes, shared mailboxes, resource mailboxes and public folders.
Required 3 Years - Extensive experience with supporting MS Office suite 2010, 2013 and 2016 as well as Windows 7, 8, 10, 11.
Required 3 Years - Troubleshooting Outlook client connectivity issues.
Required 3 Years - Troubleshooting email delivery and email routing issues.
Required 3 Years - Expert-level customer service and client-facing expertise with Office 365.
Required 3 Years - Experience supporting and training end‑users on Outlook 2010, 2013 and 2016 and configure it for new O365 service.
Required 3 Years - Expert knowledge in Outlook 2013, One Drive, Teams, SharePoint Online and O365 on-line services.
Required 3 Years - Certifications:
Microsoft 365 Certified:
Administrator Expert.
Required - Bachelor's Degree or Equivalent experience.
Required
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×