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IT Help Desk Pro | Windows & AD

Job in Washington, District of Columbia, 20022, USA
Listing for: Cogent Communication
Full Time position
Listed on 2026-10-15
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Desktop Support, Technical Support
Salary/Wage Range or Industry Benchmark: 65000 - 75000 USD Yearly USD 65000.00 75000.00 YEAR
Job Description & How to Apply Below
Position: IT Help Desk Pro | Windows & AD | After-Hours Support

Cogent Communications in the United States is seeking a capable IT Helpdesk specialist to provide first‑level support for hardware, software and applications. You will work via phone, email and ticketing with a focus on quick resolution and clear communication.

The role requires 2+ years in a helpdesk, solid Windows environment knowledge, Active Directory, and the ability to multitask in a fast paced setting. Occasional after-hours and weekend shifts are possible.

The following opening is for a IT Help Desk Pro | Windows & AD | After-Hours Support with Cogent Communication.

This role is for the IT Help Desk Pro | Windows & AD | After-Hours Support role at Cogent Communication.

We are seeking a motivated IT Help Desk Pro | Windows & AD | After-Hours Support to join Cogent Communication in Washington, DC, United States.

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