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AI-Driven Knowledge Manager for ITSM & Docs

Job in Washington, District of Columbia, 20022, USA
Listing for: Ares Enterprise
Full Time position
Listed on 2026-10-15
Job specializations:
  • IT/Tech
    IT Project Manager, AI Business & Operations, IT Business Analyst, IT Specialist
Salary/Wage Range or Industry Benchmark: 90000 - 130000 USD Yearly USD 90000.00 130000.00 YEAR
Job Description & How to Apply Below

Ares Enterprise is seeking a Knowledge Manager to develop, maintain, and enhance IT knowledge resources, technical documentation, customer self-service content, and organizational communications supporting USPTO enterprise systems and services.

The role ensures accurate, accessible, and AI-optimized knowledge content is available to IT support personnel and end users through the Service Management Platform (SMP/CIP), SharePoint, and other approved knowledge repositories, collaborating with

The AI-Driven Knowledge Manager for ITSM & Docs position in the IT & Technology field is open for applications.

The AI-Driven Knowledge Manager for ITSM & Docs role at Ares Enterprise is now open for applications in Washington, DC, United States.

Join us at Ares Enterprise as our next AI-Driven Knowledge Manager for ITSM & Docs in Washington, DC, United States.

We are currently recruiting a AI-Driven Knowledge Manager for ITSM & Docs for our team in Washington, DC, United States.

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