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IT Service Desk Supervisor: Lead Tech Support

Job in Washington, District of Columbia, 20022, USA
Listing for: Fawkes IDM, LLC
Full Time position
Listed on 2026-10-15
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Systems Administrator, Technical Support
Salary/Wage Range or Industry Benchmark: 110000 - 130000 USD Yearly USD 110000.00 130000.00 YEAR
Job Description & How to Apply Below
Position: IT Service Desk Supervisor: Lead 24/7 Tech Support

Fawkes IDM, LLC in Washington, DC seeks an experienced Service Desk Supervisor to lead the DC Service Desk team and oversee end-user support across the firm. You will manage daily operations, coordinate 24/7 coverage, and drive improvements in incident handling and knowledge management.

The role requires a four-year degree and 6+ years in end-user support with 3+ years in supervisory roles, plus familiarity with law-firm applications.

The following role is for a IT Service Desk Supervisor:
Lead 24/7 Tech Support with Fawkes IDM, LLC.

Consider building your career as a IT Service Desk Supervisor:
Lead 24/7 Tech Support at Fawkes IDM, LLC.

The IT Service Desk Supervisor:
Lead 24/7 Tech Support position in the IT & Technology field is open for applications.

We have an opening for a IT Service Desk Supervisor:
Lead 24/7 Tech Support in Washington, DC, United States within IT & Technology.

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