ServiceNow CSM Lead & Agile Delivery Coach
Listed on 2026-10-15
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IT/Tech
IT Project Manager, IT Consultant, Scrum Master, Systems Analyst
Convergenz is seeking a Functional Lead and Scrum Master to guide a dedicated scrum team through Service Now CSM implementations. You will translate business requirements into actionable user stories, manage the backlog, and partner with architects to shape solution design.
You will also lead stakeholder workshops, perform training, and drive adoption with measurable outcomes. You will own RAID, facilitate demos, and ensure release readiness while leveraging velocity and burndown metrics to
Step into the Service Now CSM Lead & Agile Delivery Coach role at Convergenz in Washington, DC, United States and grow with us.
The following position is for a Service Now CSM Lead & Agile Delivery Coach with Convergenz.
Our organisation is growing, and we are hiring a Service Now CSM Lead & Agile Delivery Coach in Washington, DC, United States.
This position is for the Service Now CSM Lead & Agile Delivery Coach role at Convergenz.
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