Senior Helix ITSM Analyst – KBR & Smart Workflow Modernization
Listed on 2026-10-16
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IT/Tech
IT Business Analyst, Systems Analyst, IT QA Tester / Automation, IT Consultant
Tetrad Digital Integrity LLC (TDI) is seeking a Senior ITSM Analyst to drive Knowledge-Based Resolution (K ) and lead Smart IT workflow modernization within the Helix ecosystem for federal civilian services. The role requires hands-on Helix/Remedy expertise and the ability to design solutions, guide implementation, and support change enablement across service management teams.
You will own end-to-end technical ownership of ITSM processes, work with service desk and engineering teams to optimize
Join us at Tetrad Digital Integrity LLC as our next Senior Helix ITSM Analyst – K & Smart Workflow Modernization in Washington, DC, United States.
This posting is for the Senior Helix ITSM Analyst – K & Smart Workflow Modernization role at Tetrad Digital Integrity LLC, based in Washington, DC, United States.
We are looking to fill the Senior Helix ITSM Analyst – K & Smart Workflow Modernization position at Tetrad Digital Integrity LLC in Washington, DC, United States.
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