Enterprise Service Desk Manager — ITIL & Govt IT Support
Listed on 2026-10-16
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IT/Tech
IT Support, Systems Administrator, IT Project Manager
Network Designs, Inc. (NDi) is seeking an experienced Service Desk Manager to lead enterprise IT support operations in a mission-critical environment, onsite in Washington, DC.
You will drive ITIL-based service delivery, incident and request management, and performance reporting, while partnering with infrastructure, cybersecurity, and workplace services teams to maintain high availability and exceptional user satisfaction.
Our group is growing, and we are hiring a Enterprise Service Desk Manager — ITIL & Govt IT Support in Washington, DC, United States.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Washington, DC, United States.
This opportunity is part of our work in Management & Operations, IT & Technology.
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