Program Manager

The Senior Program Manager provides program leadership and oversight for enterprise Human Capital Management (HCM) platform initiatives, with a primary focus on Workday and UKG. This position is responsible for planning, coordinating, and driving execution of HCM platform implementations, enhancements, integrations, reporting, governance, testing, readiness, and operational transition activities. The role requires strong stakeholder engagement across HR, finance, payroll, operations, IT, vendors, and implementation partners to ensure HCM solutions align with organizational priorities, compliance requirements, workforce processes, and enterprise technology standards.

• Applicant will report directly to the Manager of the Project Management Office (PMO). Work with HR, payroll, finance, operations, IT, vendors, project managers leading the program work streams, and implementation partners under the general direction of the manager.
• Perform in-depth analysis of HCM platform issues, risks, dependencies, business process impacts, data considerations, and readiness needs.
• Identify and recommend solutions to conventional and non-conventional Workday and UKG challenges.
• Assist in developing HCM program standards, templates, governance routines, implementation methodologies, and operational transition practices.
• Lead program planning, execution, testing, stakeholder engagement, decision support, and governance activities while explaining complex HCM platform concepts to non-technical users.

• Lead complex, cross-functional HCM program and projects focused on Workday, UKG, and related enterprise workforce management capabilities.
• Develop and manage integrated HCM program plans, schedules, milestones, dependencies, risks, issues, budgets, and implementation roadmaps.
• Facilitate HCM governance and decision forums by preparing materials, documenting decisions, tracking actions, and communicating status to senior leaders and program stakeholders.
• Partner with HR, payroll, finance, operations, IT, vendors, and implementation partners to clarify scope, align priorities, identify and resolve issues and risks, and maintain delivery momentum for Workday and UKG initiatives.
• Coordinate HCM requirements, configuration decisions, workflow alignment, data validation, testing, readiness, cutover, implementation, transition planning, and post-implementation stabilization.
• Gather critical information from stakeholder meetings and produce useful reports, dashboards, executive updates, decision logs, RAID logs, and HCM program documentation.
• Communicate HCM program status, risks, issues, decisions, dependencies, and adoption impacts to leadership, program teams, project teams, and affected business areas.
• Support HCM process improvement, change management, stakeholder readiness, training coordination, adoption planning, and operational transition activities.
• Assist in developing and maintaining standards, templates, tools, and methodologies that improve HCM delivery consistency, platform governance, implementation readiness, and operational effectiveness.
• Maintain awareness of client workforce processes, HCM technologies, platform roadmaps, vendor capabilities, and delivery practices to support modernization and continuous improvement.
• Ensure HCM work products meet business needs, quality expectations, compliance requirements, data integrity standards, platform configuration expectations, and delivery commitments.
• Balance and prioritize multiple HCM programs, platform enhancements, implementation activities, and stakeholder needs.

• Bachelor’s degree; a minimum of 5+ years of experience in program management, project management, business analysis, technology delivery, or a related field, with demonstrated experience supporting enterprise HCM platforms.
• Demonstrated experience leading complex, cross-functional HCM programs or projects involving HR, payroll, finance, operations, technology teams, vendors, and senior leaders.
• Strong planning, organizational, facilitation, analytical, problem-solving, and time management skills.
• Ability to influence stakeholders and work closely with them to determine acceptable HCM solutions, delivery approaches, governance decisions, and operational readiness plans.
• Ability to interpret vendor feedback and provide recommendations to stakeholders and senior leadership.
• Experience developing and presenting executive-level HCM reports, dashboards, status updates, decision materials, risk summaries, and…