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Service Desk Analyst: DoD VIP On-Site at Pentagon

Job in Washington, District of Columbia, 20022, USA
Listing for: Strategic Operational Solutions, Inc
Full Time position
Listed on 2026-10-17
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 65000 - 90000 USD Yearly USD 65000.00 90000.00 YEAR
Job Description & How to Apply Below
Position: Service Desk Analyst: DoD VIP Support On-Site at Pentagon

Strategic Operational Solutions, Inc. is seeking a Service Desk Analyst to deliver Tier I/II support for a high-profile DoD customer from the Pentagon in Arlington, VA. The role supports ~1,000 users with in-person and phone assistance, ticket management, and knowledge-base documentation.

Requirements include a High school diploma, DoD Secret clearance, active IAT Level II certification, and 2+ years in service desk roles. Citizenship per contract is required; work hours are 7:00 a.m.

Join us at Strategic Operational Solutions, Inc as our next Service Desk Analyst:
DoD VIP Support On-Site at Pentagon in Washington, DC, United States.

All applications are reviewed carefully by our team.

The position is based in Washington, DC, United States.

This opportunity is part of our work in IT & Technology.

The advertised compensation is 65.000 - 90.000.

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